We are closed

We are closed


 

It is with great sadness that we are calling last orders in all our restaurants for the time being, given the escalation of the coronavirus crisis.

We would like to thank our amazing team members who have been doing a great job over recent weeks in increasingly challenging circumstances.

We want to wish you and your families good health and thank you for your support now, and in the weeks and months to come. We look forward to when we can open our doors and welcome you back to our restaurants again.

 

FAQ


 

MY GIFT CARD WILL BE EXPIRING SOON, WILL IT BE EXTENDED?

If your gift card is coming close to the expiry date, please get in touch with our Guest Relations team who will be able to assist you with your enquiry.

MY LOCAL RESTAURANT HAS BEEN BOARDED UP, WILL IT RE-OPEN?

Some of our restaurants have been temporarily boarded up for security measures.

I HAVE PAID A DEPOSIT FOR A BOOKING PRIOR TO YOUR RESTAURANTS CLOSING, HOW DO I GET A REFUND?

If you need to get a refund for your booking, please get in touch with our Guest Relations team who will be able to assist you with your enquiry.

ARE YOUR RESTAURANTS STILL OFFERING A TAKEAWAY SERVICE OR DELIVEROO?

We have taken the decision to suspend this for now and we are reviewing if delivery remains viable and safe. We will keep this under review.

I HAVE BOOKED A HOTEL STAY, HOW DO I CANCEL AND GET MY DEPOSIT BACK?

All meetings, events and hotel bookings have been cancelled until 31st May 2020. If you have an enquiry about your booking, please call 0345 60 86 040.

I HAVE OFFERS IN MY LOCH FYNE APP WALLET, WHAT HAPPENS TO THESE?

Any offer that has expired/expires whilst the restaurants are closed, we will re-issue these offers to your wallets when we re-open.